Shipping policy
Shipping Within Australia
Free Shipping for of orders over $100.
Shipping Options:
Orders placed online are supplied from our warehouse in Melbourne
- Standard Delivery : Metro 3-5 working days, Regional 5-7 working days, Remote 7-14 working days.*
- Express Delivery: Up to 3 working days**
- Bulky Delivery: 3-5 working days***
*Standard Delivery time to NT & WA is 4 to 7 working days. Standard Delivery to regional NT & WA can take up to 3 weeks.
**Express Delivery to regional Queensland, South Australia Country, Perth City/Subs, Western Australia Country, Hobart City/Subs, Tasmania Country, Darwin City/Subs, Northern Territory Country may take up to 7 working days.
***Bulky Delivery applies to orders containing Big & Bulky or Hazardous Items. Additional delivery fees apply to bulky items as they require extra handling and may take longer to transport because of their weight and size.
- We do not deliver to PO Boxes.
- Please contact our online customer service on thearchitectsstore@thearchitectsstore.com if you require further information.
Service Availability:
Delivery is available to all states in Australia: NSW, ACT, VIC, QLD, SA, WA, NT and TAS Metro and Regional areas.
Delivering your goods:
A signature is required for deliveries. Please ensure that you or someone authorised is present to accept delivery.
Standard & Express parcels through eParcel:
In the event that no one is available to accept the delivery, the courier will leave a card in your letterbox with details to arrange pick-up at your local Australia Post Retail outlet.
Bulky items through Star Track:
In the event that no one is available to accept the delivery, the courier will leave a card in your letterbox with details to arrange pick-up at your local Star Track depot or you may contact thearchitectsstore@thearchitectsstore.com to organise redelivery at your cost.